Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my FREI-MUT leather hat?
Since this hat is made from 100% leather, gently wipe with a clean, damp cloth to remove surface dirt. Allow to air dry naturally away from direct sunlight and heat sources. Apply a leather conditioner periodically to maintain suppleness and prevent cracking.
What size should I choose for the Twilight Ebano hat?
We recommend checking our size chart for accurate measurements. If you're between sizes, consider your preferred fit - snug or slightly loose. Contact our customer service team for personalized sizing assistance.
Is this FREI-MUT hat suitable for all seasons?
The leather construction makes this hat ideal for cooler months and transitional seasons. The checkered pattern and sophisticated design work beautifully for autumn and winter styling, while also complementing spring ensembles.
What occasions are appropriate for wearing this luxury hat?
This versatile piece works for various occasions - from casual weekend outings to more formal events. The elegant checkered pattern and premium leather make it perfect for gallery openings, dinner parties, or sophisticated daywear.
