Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I store and care for my BROKEN BOUQUET fragrance?
Store your extrait de parfum in a cool, dry place away from direct sunlight and heat. Keep the bottle tightly closed when not in use to preserve the 30% concentration. Avoid storing in bathrooms where humidity can affect the fragrance quality.
How long does BROKEN BOUQUET last on the skin?
With its 30% extrait de parfum concentration, BROKEN BOUQUET offers exceptional longevity of 8-12 hours on the skin. The rich base notes of burnt caramel, tonka, and oud provide excellent staying power throughout the day.
Is BROKEN BOUQUET suitable for both men and women?
Yes, BROKEN BOUQUET is designed as a unisex fragrance. The sophisticated blend of rose absolute, jasmine, and woody oud notes creates a balanced composition that complements all genders beautifully.
What makes ROELEN fragrances special?
ROELEN fragrances feature premium extrait de parfum concentrations up to 30%, using only the finest absolutes and rare ingredients. Each scent is crafted for exclusivity and exceptional longevity, offering a luxury olfactory experience.
