Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What makes the Le Cagole Thong Sandal distinct from other Balenciaga Sandals?
It combines a textured footbed with metallic stud accents and an adjustable buckle, giving it a more tactile, directional finish than a typical flat sandal.
How should I care for these sandals?
Wipe clean with a soft, dry cloth and store away from direct sunlight and moisture to help maintain the finish.
Do these sandals run true to size?
Yes, this style fits as expected according to standard sizing, so we recommend ordering your usual size.
Are these sandals comfortable for extended wear?
The flat sole construction is designed for comfort, making them suitable for extended wear throughout the day.
