Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Balenciaga crossbody bag?
Since this bag is made from 100% calf leather, gently wipe with a soft, damp cloth to remove surface dirt. Apply leather conditioner every few months to maintain suppleness. Store in the dust bag when not in use and avoid direct sunlight to prevent fading.
Does the Rodeo Hobo S fit true to size?
Yes, this item fits as expected according to standard sizing. Order your usual size. The compact design is perfect for carrying daily essentials while maintaining an elegant silhouette.
Can I wear this Balenciaga crossbody bag for different occasions?
Absolutely! The detachable strap allows you to wear it as a crossbody for casual outings or remove the strap for clutch-style evening wear. The gold-tone hardware adds elegance to any outfit.
What can I fit inside the Rodeo Hobo S?
The rectangular shape accommodates your phone, keys, cards, and small essentials. The top zipper closure keeps items secure while the smooth leather interior is easy to clean.