Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Ganni leather boots?
Since these boots are made from 100% leather, wipe them with a damp cloth after wear and condition regularly with leather conditioner. Avoid direct sunlight and store in a cool, dry place to maintain their quality.
Do these Ganni boots run true to size?
These boots generally run true to size. We recommend checking our size chart for the most accurate fit, or contact our customer service team for personalized sizing advice.
What occasions are these embroidered western boots suitable for?
These versatile boots work beautifully for both casual and semi-formal occasions. They're perfect for weekend outings, dinner dates, festivals, or any time you want to add western-inspired flair to your look.
Are these Ganni boots comfortable for all-day wear?
Yes, the slightly elevated heel provides comfortable lift while the leather construction molds to your foot over time. The pull tabs make them easy to slip on and off throughout the day.
