Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these New Balance low top sneakers?
Clean the fabric upper with a soft brush and mild soap solution. Allow to air dry completely away from direct heat. The rubber sole can be wiped clean with a damp cloth for maintenance.
Do these sneakers run true to size?
These New Balance sneakers typically run true to size. We recommend checking our size guide or contacting customer service for specific fit advice based on your measurements.
What makes this Junya Watanabe collaboration special?
This exclusive collaboration combines New Balance's athletic heritage with Junya Watanabe's avant-garde design philosophy, creating a unique limited edition sneaker with distinctive styling elements.
Are these sneakers suitable for everyday wear?
Yes, these sneakers feature comfortable construction and durable materials making them perfect for daily wear while maintaining their designer aesthetic.
