Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Werkstatt München earrings?
Since these earrings are made from 100% sterling silver, clean them with a soft polishing cloth to maintain their shine. Store in a dry place away from moisture and avoid contact with perfumes or lotions to prevent tarnishing.
Are these earrings suitable for sensitive ears?
Yes, these earrings are crafted from premium sterling silver, which is generally well-tolerated by most people. However, if you have severe metal sensitivities, we recommend consulting with your dermatologist before wearing.
What makes Werkstatt München earrings special?
Each pair is handcrafted in Germany using traditional techniques and premium materials. The windrose and cross motifs reflect the brand's commitment to meaningful design and exceptional artisanal quality.
Can both men and women wear these earrings?
Absolutely. These earrings feature a unisex design that complements any style preference. The classic cross and windrose motifs appeal to all gender expressions and personal aesthetics.