Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Burberry crossbody bag?
This bag is made from 69% cotton, 21% polyester, and 10% jute. Spot clean with a damp cloth and mild soap. Avoid machine washing. Allow to air dry completely and store in the dust bag when not in use.
Does this Burberry tote fit true to size?
Yes, this item fits as expected according to standard sizing. Order your usual size for the perfect fit.
What makes Burberry crossbody bags special?
Burberry crossbody bags combine British heritage craftsmanship with modern functionality. This reversible design offers versatility while maintaining the brand's signature luxury quality and timeless appeal.
Can I wear this bag both ways as a crossbody and tote?
Absolutely. The detachable shoulder strap allows you to wear it as a crossbody bag, while the dual top handles make it perfect as a handheld tote. The reversible design doubles your styling options.
