Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Moncler down jacket?
Machine wash cold on gentle cycle with down-specific detergent. Tumble dry low with tennis balls to maintain loft. Store hanging in a cool, dry place. Avoid fabric softeners which can damage the down filling.
Does the Lans jacket fit true to size?
Yes, this item fits as expected according to standard sizing. The model is 1.75m (5.7ft) and wears a size 1. Order your usual size for the best fit.
What makes Moncler down jackets special?
Moncler uses premium 90% down and 10% feather filling for exceptional warmth-to-weight ratio. The technical polyamide construction ensures durability while maintaining the brand's signature luxury aesthetic.
Is this jacket suitable for extreme cold weather?
Yes, the high-quality down insulation provides excellent warmth retention. The technical shell offers wind and water resistance, making it ideal for cold urban environments and moderate outdoor activities.