Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these New Balance sneakers?
Since specific materials aren't detailed, we recommend checking the care label inside the shoe. Generally, wipe clean with a damp cloth and allow to air dry. Avoid machine washing unless specified on the label.
Do these New Balance low top sneakers run true to size?
Without specific fit information available, we recommend checking our size chart or contacting customer service for sizing guidance. Consider your child's foot measurements for the best fit.
Are these sneakers suitable for sports activities?
These low top sneakers feature a chunky outsole and mesh upper designed for comfort and support during casual activities and everyday wear.
What age range are these kids sneakers designed for?
Available in EU sizes 21-26, these sneakers are designed for children typically aged 4-10 years, depending on foot size and growth.
