Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my FREI-MUT leather hat?
Since this hat is made from 100% leather, gently wipe with a damp cloth to remove surface dirt. Condition the leather regularly with a quality leather conditioner to maintain suppleness. Avoid direct sunlight and store in a cool, dry place to prevent cracking.
What size options are available for the Selim Hat?
Please check the size chart or contact our customer service team for specific sizing information, as hat sizes can vary. We recommend measuring your head circumference for the best fit.
Is the FREI-MUT Selim Hat suitable for all seasons?
Yes, the leather construction and classic design make this hat versatile for multiple seasons. The Ebano colorway particularly complements autumn and winter wardrobes while working beautifully with neutral spring and summer outfits.
What makes FREI-MUT hats special compared to other luxury accessories?
FREI-MUT focuses on exceptional craftsmanship and premium materials. Each hat is carefully constructed from high-quality leather, ensuring both durability and distinctive style that develops character over time.
