Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How do Dries Van Noten flats fit?
The item fits as expected according to standard sizing. Order your usual size for the best fit.
How should I care for these flats?
Since specific materials are not provided, we recommend checking the care label inside the shoe. Generally, wipe with a clean, damp cloth and allow to air dry. Store in a dust bag when not in use.
What occasions are these Dries Van Noten flats suitable for?
These versatile flats work perfectly for business casual settings, weekend outings, and smart-casual events. Their minimalist design makes them adaptable to various styling needs.
Are these flats true to size?
Yes, these flats have a true to size fit. The sizing follows standard European measurements, so order your regular shoe size.
