Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Loewe sneakers?
For the nylon areas, gently wipe with a damp cloth and mild soap. For the calf leather sections, use a leather cleaner and conditioner regularly. Allow to air dry away from direct heat and sunlight.
Do these Loewe Low Top Sneakers run true to size?
Yes, this item fits as expected according to standard sizing. Order your usual size for the best fit.
What occasions are these sneakers suitable for?
These versatile sneakers work for casual outings, weekend activities, travel, and even elevated casual workplace settings. The luxury materials make them appropriate for more refined casual occasions.
Are these sneakers comfortable for walking?
Yes, the Ballet Runner 2.0 features a comfortable sole design and quality construction that provides good support for daily wear and walking.
