Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Balenciaga sweater?
This sweater is made from 97% cotton and 2% polyamide. Machine wash cold on gentle cycle and tumble dry on low heat. Avoid bleach and high temperatures to maintain the fabric's integrity and shape.
What is the fit like for this Balenciaga sweater?
This item has a relaxed fit that's comfortable but not necessarily oversized. The model is 1.80m (5.9ft) and wears size M. It's designed for easy, comfortable wear with a looser cut.
Can I layer this turtleneck sweater?
Yes, the relaxed fit and high turtleneck design make it perfect for layering under jackets or coats. The cotton blend fabric provides warmth without bulk.
Is this sweater suitable for professional settings?
Absolutely. The sophisticated black color and clean turtleneck design make it appropriate for business casual environments when paired with tailored pieces.