Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Alaïa leather flats?
Since these flats are made from 100% lamb leather, wipe gently with a damp cloth to remove dirt. Condition the leather regularly with a quality leather conditioner and avoid direct sunlight to prevent fading. Store in dust bags when not in use.
Do these Alaïa flats run true to size?
Yes, these ballet flats have a true to size fit. We recommend ordering your usual European shoe size for the best fit and comfort.
What occasions are these fishnet ballet flats suitable for?
These versatile Alaïa flats work beautifully for both professional and social occasions. Wear them to the office, dinner dates, art gallery openings, or any event where sophisticated style is appreciated.
Are these flats comfortable for all-day wear?
Yes, the flat sole design and premium lamb leather construction provide comfort for extended wear. The pointed toe offers a sleek silhouette while maintaining wearability throughout the day.
