Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Balenciaga leather handbag?
Since this bag is crafted from 100% leather, wipe gently with a clean, damp cloth to remove surface dirt. Condition the leather regularly with a quality leather conditioner to maintain suppleness. Store in the dust bag provided and avoid direct sunlight to prevent fading.
What size is the Nano Handbag Medium and what fits inside?
The medium size is designed to hold daily essentials like your phone, wallet, keys, and small cosmetics. The structured design maximizes interior space while maintaining the bag's elegant silhouette. Check the product dimensions for exact measurements.
Are Balenciaga top handle bags worth the investment?
Balenciaga top handle bags are crafted with exceptional attention to detail using premium materials. The timeless design, superior construction, and brand heritage make them valuable additions to any luxury handbag collection that retain their appeal over time.
Can this bag be worn crossbody or just as a handbag?
This versatile piece features both top handles for handheld carrying and an adjustable shoulder strap with buckle detail, allowing you to wear it as a shoulder bag or crossbody for hands-free convenience.
