Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for this Balenciaga leather bag?
Since this bag is made from 100% leather, wipe gently with a soft, damp cloth to remove surface dirt. Store in the dust bag when not in use and avoid prolonged exposure to direct sunlight. For deeper cleaning, consult a professional leather care service.
What are the exact dimensions of the Hampton Small Carry All?
The bag measures L12.2 x H10 x W6.3 inches, making it perfectly sized for daily essentials while maintaining an elegant silhouette.
Are Balenciaga top handle bags suitable for everyday use?
Yes, this Hampton bag is designed for versatility with three carrying options and practical interior organization, making it perfect for both professional and casual settings.
Does this bag come with authentication cards?
All authentic Balenciaga bags include proper authentication materials. This piece features the signature debossed logo and comes with original dust bag and care instructions.
