Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Burberry suede and shearling boots?
Due to the suede and leather construction, we recommend professional cleaning for best results. For regular maintenance, use a suede brush to maintain texture and avoid direct water exposure. The shearling lining should be allowed to air dry naturally if it becomes damp.
Do these Burberry boots fit true to size?
Yes, these boots fit true to size according to Burberry's sizing guide. We recommend ordering your regular shoe size for the best fit.
What makes these Burberry boots special compared to other luxury boots?
These boots feature Burberry's signature equestrian Knight Design at the sole, premium suede and shearling construction, and the brand's heritage craftsmanship. The combination of materials provides both luxury aesthetics and practical warmth.
Are these boots suitable for wet weather conditions?
While beautifully crafted, these suede boots are best suited for dry conditions. The suede material can be damaged by excessive moisture, so we recommend wearing them in fair weather or treating them with appropriate suede protection products.
