Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Valentino kidskin leather moccasins?
For kidskin leather care, wipe gently with a soft, damp cloth to remove surface dirt. Apply a high-quality leather conditioner monthly to maintain suppleness. Store with cedar shoe trees to preserve shape and avoid direct sunlight or heat sources.
Do these Valentino flats run true to size?
These moccasins typically run true to size with a comfortable, relaxed fit. The soft kidskin leather will mold to your foot over time. If you're between sizes, we recommend sizing down for a more tailored fit.
What occasions are these VLogo moccasins suitable for?
These versatile loafers work perfectly for business casual settings, dinner dates, weekend outings, and smart-casual events. The refined design makes them appropriate for both professional and social occasions.
Are these Valentino flats comfortable for all-day wear?
Yes, the soft kidskin leather construction and leather lining provide excellent comfort. The low stacked heel offers subtle elevation while maintaining walkability for extended wear throughout the day.
