Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for my Balenciaga leather tote bag?
Since this bag is made from 100% leather, wipe gently with a damp cloth to remove surface dirt. Condition the leather regularly with a quality leather conditioner to maintain suppleness. Avoid direct sunlight and store in the dust bag when not in use to preserve the leather's integrity.
What size items can fit in the Rodeo Top Handle Medium?
The medium size is designed to accommodate daily essentials including a laptop, documents, wallet, phone, and personal items. The structured design maintains its shape while providing ample interior space for professional and personal needs.
Are Balenciaga tote bags suitable for both casual and formal occasions?
Yes, the sophisticated design and premium leather construction make this tote versatile enough for business meetings, social events, and everyday use. The metallic hardware adds an elegant touch that complements both professional and casual wardrobes.
What makes this Balenciaga tote different from other luxury bags?
The Rodeo features Balenciaga's signature structured silhouette with distinctive metallic twist-lock closure and attached keychain. The seam detailing and premium leather construction reflect the brand's commitment to innovative design and exceptional craftsmanship.
