Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
How should I care for these Balenciaga sneakers?
Clean the fabric upper with a soft brush and mild soap solution. Wipe the rubber sole with a damp cloth. Allow to air dry completely before storing. Avoid machine washing to preserve the materials.
Do these Balenciaga Low Top Sneakers run true to size?
Yes, these sneakers run true to size. We recommend ordering your usual sneaker size for the best fit and comfort.
What occasions are these sneakers suitable for?
These versatile sneakers work perfectly for casual outings, creative workspaces, weekend adventures, and contemporary fashion events where comfort meets style.
What makes the Runner 2.0 design unique?
The Runner 2.0 features a distinctive chunky silhouette with multi-layered mesh construction, metallic synthetic overlays, and a contrasting thick rubber sole that creates visual intrigue.
