Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
Are these Balenciaga Sandals true to size?
Yes, the Riva Thong Flat Sandal fits true to size. We recommend ordering your usual size for the best fit.
How should I care for suede sandals like these?
Protect the suede from moisture and store the sandals away from direct sunlight to preserve their finish. Use a soft brush to gently remove surface dust after wear.
What makes the Riva Thong Flat Sandal suitable for everyday wear?
The flat sole and rounded footbed are designed for comfortable, all-day wear. Adjustable ankle straps allow you to customize the fit as needed.
What occasions suit these Balenciaga Sandals best?
Their minimalist thong design and gold-tone hardware make them versatile for both casual daytime looks and relaxed evening occasions.
