How to return an item?

To return an item to us, you must first request a return authorization.

Customers from outside the EU send an email to 
Please specify your order number, name and the item(s) you wish to return.

EU customers can easily arrange their returns themselves via our returns portal:

Upon approval, you will receive a return label from us. You can then send the package to:

Putstraat 10-12, Sittard
6131 HL Netherlands.

Place the item(s) in the original shipping box, or any other solid carton box.