How to return an item?

To return an item to us, you must first request a return authorization.

You can easily arrange your return via our returns portal:

After printing the return label, you can send the package to:

Putstraat 10-12, Sittard
6131 HL Netherlands.

Place the item(s) in the original shipping box, or any other solid carton box.
Clearly write "RETURNED GOODS" on the box.

You will be responsible for paying for your own shipping costs for returning your item. Return shipping costs are non-refundable. You will receive a prepaid return label from us. The cost of the prepaid return label will be deducted from your refund.