Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What is the Jan-Jan Van Essche Knitwear sweater made from?
This sweater is crafted from 100% yak wool, chosen for its natural softness and warmth.
How should I care for the yak wool knit?
Hand wash gently in cold water or dry clean to preserve the fiber's softness and shape.
Does this sweater fit true to size?
Yes, it fits true to size. The model is 1.89m and wears a size M, so we recommend ordering your usual size.
Is the fit relaxed or fitted?
The sweater has a relaxed, easy fit with a wide boat neckline, ideal for layering.
What makes this piece distinct within Jan-Jan Van Essche Knitwear?
It combines a ribbed yak wool construction with a wide neckline, reflecting the brand's understated, texture-driven approach.