Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What materials are used in the Balenciaga Jet Sneaker?
The upper is made from TPU and polyester, with a rubber sole and a foam insole for comfort.
How should I care for my Balenciaga Low Top Sneakers?
Wipe the TPU and polyester upper with a soft, damp cloth and avoid harsh detergents. Allow the rubber sole to air dry away from direct heat.
Do the Balenciaga Jet Sneakers fit true to size?
Yes, this style fits as expected according to standard sizing, so we recommend ordering your usual size.
What makes the Jet Sneaker stand out among Balenciaga Low Top Sneakers?
Its layered sole design and mesh panel upper give it a distinct, sporty silhouette with visible side branding.
