Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
我应该如何护理我的 Jacquemus Gros Grain Hood?
由于采用羊驼毛和羊毛成分，我们建议用专业羊毛洗涤剂在冷水中手洗，或进行干洗。棉质衬里确保温和护理效果。建议铺平晾干，避免直接日晒和高温，以保持柔软质感。
Gros Grain Hood 的尺码是否准确?
这款围脖采用贴头皮设计，配有可调节的集成式下巴带。头盔式构造提供贴身舒适感，同时耳部覆盖侧板确保穿戴舒适。请参考尺码指南了解头围测量数据。
这款围脖适合哪些场合穿戴?
Jacquemus Gros Grain Hood 完美适合滑雪等冬季运动、城市冬季造型和前卫时尚表达。其精致的设计既适合功能性户外活动，也能呈现高端时尚效果。
这款产品有什么特别之处，区别于普通围脖?
这件单品融合了优质羊驼毛构造、Jacquemus 标志性的极简设计和精致的头盔轮廓。棉质衬里和罗纹质感使其远超基础冬季配饰，成为真正的奢侈时尚单品。
