Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What is the Giselle Balloon Polo made from?
It is crafted from 56% baby alpaca, 34% polyamide, and 10% fine merino wool, offering a soft and warm Mr Mittens Knitwear feel.
How should I care for this knitwear piece?
Given the alpaca and merino wool blend, we recommend gentle hand washing or a wool-specific cycle, then laying flat to dry.
How does the Giselle Balloon Polo fit?
The polo has a relaxed cut that is not oversized, designed for comfortable, easy wear. The model is 1.76m and wears size XS/S.
Is this style true to size?
Yes, though the relaxed fit means you can size down for a closer look or stay true to size for a looser drape.
What occasions suit this Mr Mittens Knitwear piece?
Its collared neckline and balloon sleeves make it versatile for casual outings and relaxed smart-casual settings alike.
