Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What is the Therme Down Jacket made from?
The shell is 100% nylon with an EPE and PU membrane, filled with 90% grey goose down and 10% feathers.
How should I care for this ARC'TERYX down jacket?
Given the goose down fill and membrane-treated nylon shell, we recommend dry cleaning or a specialist down-wash to preserve loft and waterproofing.
How does the Therme Down Jacket fit?
This jacket is true to size. The model shown is 1.79m (5.9ft) tall and wears a size M, so we suggest ordering your usual size.
Is this jacket suitable for very cold climates?
Yes, the grey goose down fill combined with the membrane-lined nylon shell makes it well suited to cold, damp winter conditions.
What makes ARC'TERYX Jackets different from other outerwear brands?
ARC'TERYX Jackets combine technical insulation and weatherproof shells with a minimalist, considered design language.