Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What material is the Le City Bag M made from?
It is crafted from goatskin with cotton lining and plexiglass hardware accents.
How should I care for the goatskin leather?
Wipe gently with a soft, dry cloth and avoid prolonged exposure to moisture or direct sunlight. Store the bag in a cool, dry place away from heat sources.
Does the Le City Bag M fit true to size?
Yes, this bag fits as expected according to standard sizing. Order your usual size with confidence.
Is the Le City Bag M part of Balenciaga's Clutches & Pouches collection?
Yes, it belongs to Balenciaga's Clutches & Pouches line, known for its fringe detailing and rugged leather character.