Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What material is the Frenken Button Wool Jumper made from?
This jumper is crafted from 100% merino wool, chosen for its softness, breathability, and natural insulating properties.
How should I care for this merino wool sweater?
As it is made from 100% merino wool, this jumper should be hand washed or dry cleaned and laid flat to dry to preserve its shape and softness.
How does this Frenken sweater fit?
The jumper has a relaxed fit that is not oversized, designed for comfortable and easy wear. The model shown is 1.79m (5.9ft) tall and wears a size EU34.
Is this style true to size or should I size up?
The relaxed cut allows for natural movement without excess bulk, so we recommend choosing your usual size for the intended fit.
What makes Frenken sweaters stand out among knitwear brands?
Frenken sweaters are known for elevated basics that combine premium natural fibers with considered, minimal design details like ribbed trims and turtleneck collars.
