Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What is the Jan-Jan Van Essche Turtle Neck Tee made from?
It is crafted from a blend of 76% cotton and 24% cashmere, offering softness with natural warmth.
How should I care for this cotton-cashmere turtleneck?
Due to the cashmere content, we recommend gentle hand washing or dry cleaning to preserve the fabric's texture.
Does this sweater run true to size?
Yes, it fits true to size. The model is 1.89m and wears a size M, so we recommend ordering your usual size.
Is this piece part of the Jan-Jan Van Essche Sweaters collection?
Yes, this turtleneck tee belongs to the Jan-Jan Van Essche Sweaters range for FW26.
What makes this turtleneck suitable for layering?
Its snug fit and lightweight cotton-cashmere construction make it easy to wear under jackets or coats.