Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
我應該如何保養這雙 Ganni 平底鞋？
由於鞋款採用回收皮革和棉布製造，請用濕布擦拭皮革部分，避免浸泡。自然風乾後，存放於防塵袋中以保護絨面丹寧印花。
這雙 Ganni 平底鞋尺碼準確嗎？
是的，根據標準尺碼規格，這款平底鞋尺碼準確。模特兒身高 178 公分（5.8 英尺），穿著歐規 39 號。購買您平時穿著的尺碼即可獲得最佳合適度。
這款豹紋平底鞋適合哪些場合穿著？
這款多功能平底鞋適合休閒和正式場合。完美搭配早午餐約會、創意工作場所、美術館開幕或週末城市探險。
這雙平底鞋穿著舒適嗎？
是的，平底鞋底設計和彈性後跟帶提供舒適感和足部固定性，適合長時間穿著。回收皮革材質會隨著穿著時間漸漸貼合您的腳型。
