Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
我應該如何護理我的 Ganni B-Kat 斜背包?
由於這款包包採用回收皮革與聚酯及聚氨酯材質製成,請用濕潤軟布輕輕擦拭清潔。避免浸泡,不使用時應存放在防塵袋中。回收材質需要溫和護理以保持其品質。
Ganni B-Kat 包包的尺寸是否符合標準?
是的,這款商品的尺寸符合預期標準。請按照您的慣常尺寸訂購,即可獲得完美貼身效果。
這款斜背包有什麼永續特色?
包包主體採用51%回收皮革,內裡採用85%回收聚酯。這展現了 Ganni 致力於降低環境影響,同時保持奢侈品質的承諾。
這款斜背包能裝下什麼東西?
精巧的設計足以容納手機、卡片、鑰匙和小型化妝品等必需品。完美適合日常簡約攜帶或晚宴場合中輕裝出行的需求。
