NEW SS19: Sacai, Acne Studios, Maison Margiela, Heron Preston, Burberry

Shipping

DHL Express - On Demand Delivery

All orders will be shipped with DHL Express, including On Demand Delivery service.

Place your order before 16.00 on working days and your order will be shipped out the same day with DHL Express with On Demand Delivery service (ODD).

DHL Express - on demand delivery

Delivery times

Delivery time depends on the shipping country, but generally you will receive your order within 1-3 business days.

Once your order is shipped, you will receive an email notification with tracking details from DHL Express.

Flexible Delivery Options

DHL ODD is giving you maximum flexibility and greater control over your shipment:

  • schedule your delivery

    Deliver my package on a different day

  • alternate address

    Deliver my package to a different address

  • signature release

    Deliver my package on a different day

  • leave with neighbor

    Leave your package at your neighbor or reception

  • collect from servicepoint

    Hold for a pickup collection

  • vacation hold

    Safekeep your parcel for up to 30 days

Shipping Costs

Netherlands free shipping on any order
EU member countries: Austria, Belgium, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom. €10 on any order of €250 or more
Switzerland €15 on any order of €250 or more
USA €15 on any order of €250 or more
Rest of the World €25 on any order of €500 or more

Important Information

All orders are fully traceable through our website. Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability. We are unable to deliver to post office boxes.

Taxes and Duties

All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to the carrier, according to the process recommended by the carrier itself.

First-Time Order Policy

For security purposes, Labels reserves the right to ship first-time orders to the cardholder’s verified billing address or work address. To avoid delays in receiving your order, please make sure to provide the correct billing and shipping information associated with your credit/debit card when placing an order.

Insurance

Labels insures each purchase during the time in transit until it is delivered to you. All orders require a signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfillment by Labels.

Rejected Parcel

If for any reason, the customer refuses the delivery of the parcel, shipping costs and import duty fees related to the automatic return of the parcel to the sender will be charged to the customer. This amount will be deducted from the total amount of the order to be refunded.

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Sign up to receive news about new arrivals, collections and sales and get 10% off on your first full priced order!
10% DISCOUNT
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