Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What materials is the FLÂNEUR Down Logo Puffer Jacket made from?
The shell is crafted from 100% nylon with a 100% polyester lining, giving it a smooth finish and reliable insulation.
How should I care for this down jacket?
Given the nylon shell and polyester lining, we recommend following the care label closely and avoiding high heat during washing or drying.
Does the FLÂNEUR Down jacket fit true to size?
Yes, this jacket is true to size. The model is 1.89m tall and wears a size M, so we recommend ordering your usual size.
What occasions suit this puffer jacket best?
It works well for casual, cold-weather outings, from city walks to weekend errands, thanks to its warm, padded construction.
