Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What is the FLÂNEUR Down Embroidered Puffer Jacket made from?
The shell is 100% nylon and the lining is 100% polyester, giving the jacket a durable, insulated finish.
How should I care for this down jacket?
Follow the care label closely, as the nylon shell and polyester lining benefit from gentle, low-heat cleaning to preserve the quilted finish.
Does the FLÂNEUR Down jacket fit true to size?
Yes, it fits true to size. The model is 1.89m and wears a size M, so we recommend ordering your usual size.
Is this jacket suitable for very cold weather?
Yes, the quilted down construction and high collar are designed to provide warmth and comfort in cold conditions.
What makes this puffer different from other FLÂNEUR down jackets?
The embroidered detailing distinguishes it from simpler styles like the Logo Puffer Jacket, adding a decorative signature to the classic silhouette.
