Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What materials are used in the UGG Classic Ultra Tall Boots?
The upper, lining, and insole are made from 17mm Twinface sheepskin, with a sugarcane EVA outsole and recycled polyester binding.
How should I care for these UGG Boots?
Sheepskin should be spot cleaned with a soft brush and kept away from prolonged moisture to preserve its texture and warmth.
Do these UGG Boots run true to size?
Yes, this style fits as expected according to standard sizing, so we recommend ordering your usual size.
Are these boots suitable for everyday wear?
Yes, the flat sole and sheepskin lining make them comfortable for daily wear throughout colder seasons.