Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What are UGG Flats like the Zora Ballet Flat made from?
The Zora Ballet Flat features a brown suede exterior paired with a plush white shearling lining, offering a soft, textured look with cozy warmth underfoot.
How do I care for the suede and shearling on these UGG Flats?
Since the upper is suede and the lining is shearling, use a soft suede brush to remove surface dirt and avoid exposing the shoes to excessive moisture. Store them in a cool, dry place to preserve the material's texture.
Do the UGG Zora Ballet Flats run true to size?
Yes, the Zora Ballet Flat fits as expected according to standard sizing. We recommend ordering your usual size for the best fit.
Are these UGG Flats suitable for everyday wear?
Yes, the slip-on design and flat rubber sole make these UGG Flats a practical and comfortable choice for daily wear, from errands to casual outings.
What makes the Zora Ballet Flat different from other UGG Flats?
The Zora Ballet Flat stands out among UGG Flats for its refined ballet silhouette combined with plush shearling lining, offering a more elevated, versatile look than typical casual UGG styles.