Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What materials make up the Balenciaga Le City Bag M?
The bag is crafted from calfskin leather with a cotton lining, brass hardware, and plexiglass detailing.
How should I care for the calfskin leather on this bag?
Keep the calfskin away from moisture and direct heat, and store it in a dust bag when not in use. Wipe gently with a soft, dry cloth to maintain its finish.
Does the Le City Bag M fit true to size?
Yes, this bag fits as expected according to standard sizing, so you can order your usual size with confidence.
Can the shoulder strap be removed?
Yes, the shoulder strap is detachable, allowing you to switch between carrying by the dual top handles or cross-body.
Is the Le City Bag M suitable for everyday use?
Yes, its structured calfskin build and versatile carrying options make it a practical choice for daily wear among Balenciaga shoulder bags.