Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What is the Ganni Balaclava made from?
The shell is crafted from 100% wool, with a trim made from 100% recycled polyester for added texture and detail.
How should I care for my Ganni Balaclava?
Given the wool shell, we recommend gentle hand washing or dry cleaning to preserve the ribbed texture and lace trim.
Does the Ganni Balaclava run true to size?
Yes, this piece fits true to size and is designed as one size. The model, 1.76m tall, wears size OS comfortably.
Is the Ganni Balaclava suitable for everyday winter wear?
Yes, its wool construction and wraparound neck section make it ideal for layering during colder months.
What makes this balaclava distinct from other styles?
Contrasting white ruffled lace and scalloped embroidered edges give the Ganni Balaclava a distinctive, feminine finish.