Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What makes the ON Running Cloudtilt 1 M different from other ON Running Low Top Sneakers?
The Cloudtilt 1 M stands out with its unique sole structure and contrast heel panel, offering a distinctive silhouette within the ON Running low top sneaker range.
How should I care for the white mesh upper on these sneakers?
Wipe the white mesh upper gently with a damp cloth to remove surface dirt, and allow the shoes to air dry away from direct heat.
What size should I order for the Cloudtilt 1 M?
This model fits true to size according to standard sizing, so we recommend ordering your usual size. The reference model is 1.88m tall and wears a size EU42.
Are these sneakers suitable for everyday wear?
Yes, the Cloudtilt 1 M is designed with a durable textured outsole and lace-up closure, making it ideal for daily use and long hours on your feet.
Do these sneakers run in half sizes?
Yes, the Cloudtilt 1 M is available in half sizes, including EU42.5 and EU44.5, alongside full sizes ranging from EU41 to EU46.
