Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What material is the Dries Van Noten mule made from?
The mule is crafted from 100% leather, giving it a smooth, structured finish that develops character over time.
How should I care for this leather mule?
Wipe the leather upper with a soft, dry cloth and store away from direct sunlight and moisture. Use a leather-specific conditioner occasionally to maintain suppleness.
Does the Dries Van Noten mule run true to size?
The adjustable buckle strap allows for a customized fit across the instep, so we recommend selecting your usual size.
Is the Dries Van Noten mule suitable for everyday wear?
Yes, the flat rubber sole and slip-on design make it a practical, comfortable choice for daily wear while retaining a polished look.