Shipping
We ship all orders through our logistic partner DHL Express.
Delivery Times:
- Express: 1-3 business days (varies by region)
- Economy: 2-5 business days (varies by region)
Returns & Refunds
Return Window: 14 days from delivery date
For complete details, please see our full Return and Refund Policy.
Taxes & Duties
All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
Non-EU customers are to take care of any duty and tax fees. Customers will correspond this amount to DHL Express, according to the process recommended by DHL Express.
What is the Macai Down Jacket M made from?
The shell is crafted from 100% nylon with an EPE and PU membrane for weather resistance, and it is filled with 90% grey goose down and 10% feathers for warmth.
How should I care for this ARC'TERYX jacket?
Due to its down fill and membrane shell, this jacket should be cleaned according to the care label, ideally using a gentle down-specific detergent and a low-heat tumble dry to restore loft.
Does the Macai Down Jacket M fit true to size?
Yes, this jacket fits true to size. The model shown is 1.88m (6.2ft) tall and wears a size M, so we recommend ordering your usual size.
What makes this jacket part of the ARC'TERYX Jackets collection stand out?
It combines a technical nylon and membrane shell with genuine down insulation, offering the performance and clean design ARC'TERYX Jackets are known for.
Is this jacket suitable for very cold climates?
Yes, the goose down fill and roomy hood make it well suited to cold weather conditions while maintaining a streamlined fit.
